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Caution: All troubleshooting should
be done with the vehicle properly secured on jack stands.
2.1.1
Shifting
- It doesn’t shift.
- The shift lever makes a
normal movement and the transmission shift lever moves also but the gear
doesn’t change: Go to step
4
.
- The shift lever does make a
small movement and the shift cable gets tensioned (pull movement) or
pressured (push movement), but the transmission shift lever doesn’t move:
Go to step 3
.
- The Manual Shifter shift
lever doesn’t move at all: Go to step
2
.
- The shift lever of the Manual Shifter doesn’t
move at all.
- Is ignition on? If not,
switch ignition on.
- Does the board receive
ignition power on connector J1, between pin 3 (positive) and pin 1
(negative)? If not, check the board fuse (at least 1 A) and the
board power and ground wiring. (See also section 4.4.1
Power
Wiring
of the installation manual for more info.)
- Does the board receive motor
power on connector J1, between pins 6 and 7 (positive) and pins 8 and 15
(negative)? If not, check the motor fuse (40 A) and the motor power
and ground wiring. (See also section 4.4.1
Power
Wiring
of the installation manual for more info.)
- If the transmission is in
reverse and you are attempting a “downshift”, try an “upshift”.
Downshifts below reverse are not allowed. If the transmission is in the
highest gear and you are attempting an “upshift”,
try a “downshift”. Up-shifts are not allowed past the highest gear.
- If the transmission only
shifts into positions R, N, 1, 2, and 3 and you have a 4 speed or higher,
check the configuration of the number of gears. (See also 3.5
Transmission
Tab
of the installation manual for more info.)
- Try disabling all safety
features: neutral safety, reverse safety and clutch safety (see 3.8
Shift
Safety Tab
and 4.4.3
Clutch
Switch
of the installation manual for more info). If
it works now, verify how the safety feature(s) that you just disabled are
supposed to work. Verify the switches associated to the safety features.
Maybe a switch is stuck or not properly wired or configured?
- Verify that the clutch
switch is wired (see 4.4.3
Clutch
Switch
of the installation manual for more info) and
configured (see 3.8
Shift
Safety Tab
of the installation manual for more info)
correctly. The shifter will not shift if the clutch is not depressed, and
the clutch switch is not wired or setup correctly.
- Do you have a safety that is
enabled that is preventing you from shifting? It's possible that you have
a reverse safety or a Neutral safety that is preventing a shift into
those gears. See sections 2.2
Safety
Features
, 3.8
Shift
Safety Tab
, and 4.4.4
Safety
Switch
of the installation manual for more info.
- If you are using the OneWire paddle assembly or the coil cable paddles,
please verify that the connections are made correctly.
- The shift levers of the
Manual Shifter make a small movement and the shift cables get tensioned
(pull movement) or pressured (push movement), but the transmission shift
levers don’t move.
- Verify
the shift direction. See also section 3.7
Shift
Setup Tab
of the installation manual for more info.
- Make sure the transmission
shift shaft can move in the desired direction. (Disconnect the shift
cable from the Manual Shifter shift lever and try to move the
transmission shift shaft manually). You may need to recalibrate the gears
that you cannot reach, see section 4.5
Initial
Configuration and Test
of the installation manual for more info.
- The shift lever of the
Manual Shifter makes a normal movement and the transmission shift lever
moves but the gear doesn’t change.
- Verify
the adjustment of the shift cable (see also section 4.5
Initial
Configuration and Test
of the installation manual for more info).
- Verify especially the detent
position calibration (see sections 3.5
Transmission
Tab
and 3.6
Custom
Tab
of the installation manual for more info).
- The transmission changes gears but the gear display
is not functioning correctly.
- Verify that the three wires
that connect the MasterShift with the GearDash display are connected correctly.
2.1.2
Configuration
- I executed the MasterShift™
Manual Shifter Configuration software but I can’t configure the device.
- The first tab page shows “Serial port not connected”
in red: Go to step 2.
- The first tab page shows “Serial port connected”
in black and “Manual
Shifter not found” in red: Go to step 3.
- I can only access the first
tab page of the MasterShift™ Manual Shifter Configuration software and it
shows “Serial
port not connected” in red.
d.
Make
sure that you selected the correct COM port.
e.
Make
sure that no other program (like a terminal program, an Internet dialer, a fax
program) accesses the COM port.
f.
Try
to reconnect: click on the small arrow to the right of the drop-down list box
with the COM ports, then click on the correct COM port in the list that opens.
- I can only access the first
tab page of the MasterShift™ Manual Shifter Configuration software and it
shows “Serial
port connected” in black, but “Manual Shifter not found”
in red.
- Verify that the Manual
Shifter device is powered (both motor and board power; see 4.4.1 Power Wiring of the
installation manual for more info). Usually that requires the ignition
switch to be on.
- Make sure you are using the
serial cable that came with the Manual Shifter. This is not a standard PC
serial cable. (A standard 9-pin male-female straight through wired serial
cable may be used to extend the Manual Shifter cable, but not to replace
it.)
- Try to reconnect: close the
application and re-open it.
2.2
Support Contact If you have any further support issues please contact American
Supercars & Prototypes at 1-888-658-ASAP (2727). |
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